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"To Upgrade or Not Upgrade? That is the Question." "To Upgrade or Not Upgrade? That is the Question." What Is Malware? In clear and concise terminology, Thomas Burns, founder of Intelligent Network Services, explains what "malware" is and how it can literally shut down a small to mid-sized business. Small Business Productivity: How to Take Your Company to the Next Level through Efficient Technology Small businesses thrive when productivity is maximized. The best way to maximize productivity is through efficient technology. Efficient technology for small businesses probably will not create the next great product or service, but it will help you with everything else your company must do to get that product or service to market and to deliver it to the customer. IT Support for Small Businesses: How to Build Your Business Without Breaking the Bank Helping small to mid-size businesses thrive is the reason Thomas Burns and INtelligent Network Services recommend contracting an IT services company to provide cost-effective and reliable IT support.